Four front-desk lanes, cleared in one 7:45 AM pass
Instead of stitching together an answering service, an inbox drafter, and Friday-night invoice chasing, Front Steward wires your existing accounts and lines up the day’s work on one board.
Phone & Message Intake
Quo + Sona (or voicemail-to-inbox on day one) answers calls, qualifies what the caller needs, and stages the follow-up. The only optional standing auto-reply is a single after-hours “got your message” text once carrier paperwork clears.
You approve every callback & quote
Appointment Holds
Checks your real Google or Outlook Calendar rules, drops a private tentative hold so the slot isn’t lost, and stages the confirmation message. Re-checks for conflicts before anything locks in.
You approve before invite sends
Overdue-Bill Follow-Ups
Reads open invoices from Stripe, QuickBooks Online, or Xero, verifies contact matching, pauses automatically if a client disputes scope, and stages polite reminders with your existing pay link.
You approve every reminder
Account Requests
Gathers the underlying receipt, schedule window, or account history first when clients ask to reschedule, update details, or find an invoice, so you review a verified answer in seconds.
You approve every reply